1. Introduction
Turnkey Cleaner (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a contact form, or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you submit a form, request a quote, or contact us, we may collect personal details such as:
- Name
- Email address
- Phone number
- Service address
- Any other details you voluntarily provide
b. Non-Personal Information
We may collect data about how you interact with our website, such as:
- IP address
- Browser type
- Pages visited
- Referring website
This information helps us improve user experience and optimize our services.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests
- Provide and improve our services
- Send appointment reminders and updates
- Improve website functionality and customer experience
- Send marketing or promotional communications (if you opt-in)
- Comply with legal obligations
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service providers (such as payment processors or scheduling platforms) to help deliver our services
- Legal authorities if required by law
- Marketing platforms (such as Facebook or Google) to serve relevant ads if you have consented
5. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you
- Request corrections to inaccurate data
- Opt out of marketing communications
- Request that we delete your data (subject to legal requirements)
To exercise these rights, please contact us at [insert email].
7. Cookies & Tracking Technologies
We may use cookies to improve user experience and track website performance. You can modify your browser settings to refuse cookies, but this may impact website functionality.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.